Jump to content


Photo

Surface Pro 6


  • Please log in to reply
4 replies to this topic

#1 rcdeacon

rcdeacon

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,284 posts
  • Gender:Male
  • Location:Hobbsville, North Carolina
  • Interests:Bible, computers
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 17 September 2019 - 06:40 PM

I recently purchased a Surface Pro 6 running the latest version of Windows 10 (not the insider edition). Accordance has proved to be very unreliable and crashes constantly. The latest debacle was a new workspace which contained only one pane with two texts (CBS 17S and NJKVS). It opens at Genesis 1:1 but I can get it to crash by simply clicking on a word! I was trying to click or hover over a word in the CBS and noting the way the same Greek or Hebrew word was translated in the NKJV.

 

Bob


Bob Deacon  Accordance 13, Ipad Air 2 IOS 13  Motorola G6 Play Android

Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC


#2 R. Mansfield

R. Mansfield

    Mithril

  • Accordance
  • 4,894 posts
  • Twitter:@thislamp
  • Gender:Male
  • Location:Louisiana
  • Interests:Biblical studies/backgrounds & Patristics; Eastern Orthodox theology/practice; time w/my wife, Kathy & hound, Lucy Mae; cooking w/cast iron & Tabasco; excursions in my Jeep Wrangler
  • Accordance Version:13.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 18 September 2019 - 09:33 PM

Definitely contact tech support, Bob. I use Accordance in Windows all the time and experience nothing like that.


Richard Mansfield

Technology Evangelist

Accordance Bible Software

 


#3 rcdeacon

rcdeacon

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,284 posts
  • Gender:Male
  • Location:Hobbsville, North Carolina
  • Interests:Bible, computers
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 19 September 2019 - 06:25 AM

I narrowed the crash down to the note icons on the side of the text pane. When I hover the curser turns into the magnifying glass but nothing shows up in the instant details box. If I click the note icon again-CRASH! One time merely by hovering over the note icon I got a crash.

 

Bob

 

Narrowed it down a little more. It is related to notes that I have attached to Psalm 1:1. There are actually 4 notes attached to that verse. When I hover over the note icon the cursor changes to the magnifying glass, DOES NOT display instant details and when I click on anything else in the pane-CRASH! It does NOT do this if I hover over any of the other notes I have in Psalm 1. They seem to work normally.


Edited by rcdeacon, 19 September 2019 - 06:32 AM.

Bob Deacon  Accordance 13, Ipad Air 2 IOS 13  Motorola G6 Play Android

Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC


#4 rcdeacon

rcdeacon

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,284 posts
  • Gender:Male
  • Location:Hobbsville, North Carolina
  • Interests:Bible, computers
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 19 September 2019 - 08:45 AM

It is DEFINITELY a note problem! Not sure why, but my note or notes (there are 4) on Psalm 1 are the culprit! This is NOT the first issue I have had with notes.

 

Bob


Bob Deacon  Accordance 13, Ipad Air 2 IOS 13  Motorola G6 Play Android

Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC


#5 rcdeacon

rcdeacon

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,284 posts
  • Gender:Male
  • Location:Hobbsville, North Carolina
  • Interests:Bible, computers
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 19 September 2019 - 11:20 AM

For what its worth, I found the offending file and deleted it, all is well in Accordance land!

 

Bob


  • Douglas Fyfe likes this

Bob Deacon  Accordance 13, Ipad Air 2 IOS 13  Motorola G6 Play Android

Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users