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#1 rcdeacon

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Posted 17 September 2019 - 06:40 PM

I recently purchased a Surface Pro 6 running the latest version of Windows 10 (not the insider edition). Accordance has proved to be very unreliable and crashes constantly. The latest debacle was a new workspace which contained only one pane with two texts (CBS 17S and NJKVS). It opens at Genesis 1:1 but I can get it to crash by simply clicking on a word! I was trying to click or hover over a word in the CBS and noting the way the same Greek or Hebrew word was translated in the NKJV.

 

Bob


Bob Deacon 2017 MacBook Air, Accordance 12, MacOs 10.15 Catalina Public Beta, Ipad Air 2 IOS 13  Motorola G6 Play Android

Dell Inspiron laptop, Windows 10, Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC


#2 R. Mansfield

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Posted 18 September 2019 - 09:33 PM

Definitely contact tech support, Bob. I use Accordance in Windows all the time and experience nothing like that.


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#3 rcdeacon

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Posted 19 September 2019 - 06:25 AM

I narrowed the crash down to the note icons on the side of the text pane. When I hover the curser turns into the magnifying glass but nothing shows up in the instant details box. If I click the note icon again-CRASH! One time merely by hovering over the note icon I got a crash.

 

Bob

 

Narrowed it down a little more. It is related to notes that I have attached to Psalm 1:1. There are actually 4 notes attached to that verse. When I hover over the note icon the cursor changes to the magnifying glass, DOES NOT display instant details and when I click on anything else in the pane-CRASH! It does NOT do this if I hover over any of the other notes I have in Psalm 1. They seem to work normally.


Edited by rcdeacon, 19 September 2019 - 06:32 AM.

Bob Deacon 2017 MacBook Air, Accordance 12, MacOs 10.15 Catalina Public Beta, Ipad Air 2 IOS 13  Motorola G6 Play Android

Dell Inspiron laptop, Windows 10, Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC


#4 rcdeacon

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Posted 19 September 2019 - 08:45 AM

It is DEFINITELY a note problem! Not sure why, but my note or notes (there are 4) on Psalm 1 are the culprit! This is NOT the first issue I have had with notes.

 

Bob


Bob Deacon 2017 MacBook Air, Accordance 12, MacOs 10.15 Catalina Public Beta, Ipad Air 2 IOS 13  Motorola G6 Play Android

Dell Inspiron laptop, Windows 10, Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC


#5 rcdeacon

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Posted 19 September 2019 - 11:20 AM

For what its worth, I found the offending file and deleted it, all is well in Accordance land!

 

Bob


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Bob Deacon 2017 MacBook Air, Accordance 12, MacOs 10.15 Catalina Public Beta, Ipad Air 2 IOS 13  Motorola G6 Play Android

Dell Inspiron laptop, Windows 10, Surface Pro 6 Windows 10

 

Pastor Buckhorn Baptist Church, Como, NC





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