rcdeacon Posted September 17, 2019 Share Posted September 17, 2019 I recently purchased a Surface Pro 6 running the latest version of Windows 10 (not the insider edition). Accordance has proved to be very unreliable and crashes constantly. The latest debacle was a new workspace which contained only one pane with two texts (CBS 17S and NJKVS). It opens at Genesis 1:1 but I can get it to crash by simply clicking on a word! I was trying to click or hover over a word in the CBS and noting the way the same Greek or Hebrew word was translated in the NKJV. Bob Link to comment Share on other sites More sharing options...
R. Mansfield Posted September 19, 2019 Share Posted September 19, 2019 Definitely contact tech support, Bob. I use Accordance in Windows all the time and experience nothing like that. Link to comment Share on other sites More sharing options...
rcdeacon Posted September 19, 2019 Author Share Posted September 19, 2019 (edited) I narrowed the crash down to the note icons on the side of the text pane. When I hover the curser turns into the magnifying glass but nothing shows up in the instant details box. If I click the note icon again-CRASH! One time merely by hovering over the note icon I got a crash. Bob Narrowed it down a little more. It is related to notes that I have attached to Psalm 1:1. There are actually 4 notes attached to that verse. When I hover over the note icon the cursor changes to the magnifying glass, DOES NOT display instant details and when I click on anything else in the pane-CRASH! It does NOT do this if I hover over any of the other notes I have in Psalm 1. They seem to work normally. Edited September 19, 2019 by rcdeacon Link to comment Share on other sites More sharing options...
rcdeacon Posted September 19, 2019 Author Share Posted September 19, 2019 It is DEFINITELY a note problem! Not sure why, but my note or notes (there are 4) on Psalm 1 are the culprit! This is NOT the first issue I have had with notes. Bob Link to comment Share on other sites More sharing options...
rcdeacon Posted September 19, 2019 Author Share Posted September 19, 2019 For what its worth, I found the offending file and deleted it, all is well in Accordance land! Bob 1 Link to comment Share on other sites More sharing options...
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