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Thompson Chain module - poor image quality


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#1 Dataduffy

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Posted 17 October 2019 - 12:01 AM

I have a question regarding the Thompson Chain module. 

On the Mac, iPad and iphone, maps and illustrations are very poor quality, with many being unreadable.

I have tried deleting and reinstalling the modules but get the same issues.

 

Other modules, such as ESV Study Bible, Holman Bible dictionary and the NIV Cultural Background Study Bible have very crisp and clear illustrations. 

 

Am I missing something, or is this just down to very low resolution scans in the original file?

If it is the resolution, is there a plan to update with useable illustrations and maps?

 

Keep up the great work.

 

Thanks

John

 

 

 



#2 OSchrock

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Posted 17 October 2019 - 09:45 AM

Yes, I purchased the Thompson Chain module a while back and was so disappointed I asked for a refund. The Accordance team was very gracious.

 

I love Accordance and have recommended it to a number of other people. However, this one module falls far, far below the quality standard that marks the Accordance products. I imagine they can only publish the images that the publisher supplies to them, but in my opinion the quality is so poor on these that it reflects poorly on the Accordance brand and it would be better to not offer the module for sale at all (or at least give a disclaimer that the graphics are useless). I would love to see the module updated with better quality graphics.



#3 Alistair

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Posted 17 October 2019 - 10:07 AM

I didn't know this module even had any images.


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#4 Mark Allison

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Posted 17 October 2019 - 12:10 PM

We've just contacted the publisher to see if they could provide us with higher-quality images.


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#5 Dataduffy

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Posted 17 October 2019 - 07:28 PM

We've just contacted the publisher to see if they could provide us with higher-quality images.

 

Thanks for this Mark.

 

There also appear to be issues with some of the links within the module. Low topic numbers end up pointing to chapters rather than the topics.

Eg,.when having the module open running in parallel with a text.... Gen 1:11 has the topic number "76  Increase", and when clicking on the link "76", it takes you to Psalm 76, not the topic. If I open the module unlinked and search for the topic "increase" I can find it.

Same thing for the adjacent topic number 96, it takes you to Psalm 96 not the topic. 

 

This seems to be limited to low numbers; higher numbers work as expected, and take you directly to the topic

 

Anyway, I really hope that the publisher provides better images, and this module can be brought up to the same excellent standard as everything else that I have purchased.

 

Thanks again for the quick response.

John


Edited by dataduffy, 17 October 2019 - 08:27 PM.


#6 Alistair

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Posted 18 October 2019 - 05:07 AM

We've just contacted the publisher to see if they could provide us with higher-quality images.

 

That's good to hear, and of course it's the amiable and competent Mark Allison who always comes up with the goods.


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#7 DoosanMan

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Posted 18 October 2019 - 05:53 AM

That's good to hear, and of course it's the amiable and competent Mark Allison who always comes up with the goods.

I use the Thompson Chain Reference quite a bit.    Before I had Bible software I used it like a lot.   I have never paid attention to the images so that part hasn't been an issue with me.   I like how it works in Accordance.



#8 Alistair

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Posted 18 October 2019 - 05:56 AM

I use the Thompson Chain Reference quite a bit.    Before I had Bible software I used it like a lot.   I have never paid attention to the images so that part hasn't been an issue with me.   I like how it works in Accordance.

 

I went to check it out on the Accordance Store, and while it does say "photos and maps" in the description, the screenshot of the module is all text.



#9 Mark Allison

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Posted 18 October 2019 - 06:09 AM

I went to check it out on the Accordance Store, and while it does say "photos and maps" in the description, the screenshot of the module is all text.

 

 

There are a series of B&W illustrations, and the quality of those is actually pretty good (considering the age of the material). There's a "Photo Library" as well, and while the images are pretty low-rez, they're probably as good as they're going to get. What's really bad is the "Biblical Atlas." It's really impossible to read any of the text on the maps in that section. We'll fix those, even if I have to blow the dust off my old Thompson Chain (the first "study bible" I ever owned) and scan the images myself.


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#10 Fabian

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Posted 18 October 2019 - 06:11 AM

But if you update the photos with a better resolution you have to pixel the faces  :rolleyes:

 

Attached File  Bildschirmfoto 2019-10-18 um 13.14.44.png   1.91MB   0 downloads

 

Greetings

 

Fabian

 

 

 


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Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bugs, I describe.

PLEASE!
Bring more international Bibles to the store,
fix my reported bugs, even the old ones which never was addressed,
develop my feature requests, the new once and the once I made years ago,
in nearer future.

#11 Fabian

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Posted 18 October 2019 - 06:22 AM

Another question.

 

In German we have 2 Thompson Chain reference Bibles. Both has an image with the good and the bad kings. Is this added from the German publishers? I haven't found this in the Accordance module. Also some other images, about the two roots from Jesus prophecies in the OT. The glory one with the scriptures and the suffer scriptures. Are they not in the English Version?

 

I guess this is an image from one. (I have the other, not exctlay the same image. The kings are not black an white but has a different hight in their life. Exactly it represents their spiriual life through their life).

 

Attached File  gak_2016_zeiten-1030x712.png   344.21KB   0 downloads

 

Greetings

 

Fabian


Edited by Fabian, 18 October 2019 - 06:23 AM.

Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bugs, I describe.

PLEASE!
Bring more international Bibles to the store,
fix my reported bugs, even the old ones which never was addressed,
develop my feature requests, the new once and the once I made years ago,
in nearer future.

#12 Fabian

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Posted 20 October 2019 - 01:37 AM

My Thompson Bible is back from the holidays. And here are the photos of the Thompson Bible from the Hänssler Verlag (publisher).

 

Attached File  IMG_0555.jpg   290.72KB   0 downloads

 

Attached File  IMG_0556.jpg   180.73KB   0 downloads

 

The other publisher is https://buonanovella.com/home.htmlThe new Bible is also requested by Mr.von Känel here in the Forum.

I know the CEO and his Wife personally. The old Bible from 2009 was found in BW. 

 

Greetings

 

Fabian


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Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bugs, I describe.

PLEASE!
Bring more international Bibles to the store,
fix my reported bugs, even the old ones which never was addressed,
develop my feature requests, the new once and the once I made years ago,
in nearer future.

#13 Dataduffy

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Posted 19 December 2019 - 05:23 AM

Is there any update on an improvement on this module? 

Thanks.



#14 Mark Allison

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Posted 19 December 2019 - 05:30 AM

Is there any update on an improvement on this module? 

Thanks.

 

 

I haven't back from the publisher. Trying to contact them again today.


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#15 Dataduffy

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Posted 20 December 2019 - 02:43 AM

Thanks Mark. 



#16 Mark Allison

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Posted 20 December 2019 - 05:42 AM

I'm in contact with the Publisher. Shouldn't be long now :-)


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#17 Dataduffy

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Posted 21 December 2019 - 04:51 AM

I'm in contact with the Publisher. Shouldn't be long now :-)

Fantastic Mark. :)



#18 Paul Meiklejohn

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Posted 01 January 2020 - 05:06 AM

Just downloaded the update.  The maps look amazing.  Thanks Mark. 

 

... and a Happy New Year!


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Long term Accordance user. (10 years).  v.13.

 


#19 OSchrock

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Posted 01 January 2020 - 09:22 AM

Just downloaded the update.  The maps look amazing.  Thanks Mark. 

 

... and a Happy New Year!

 

So, are you saying all the maps and charts have been updated to high resolution?

 

I returned this module for a refund because of the poor quality images, but will re-buy it if they are now usable!


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#20 Diatheke76

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Posted 01 January 2020 - 09:26 AM

So, are you saying all the maps and charts have been updated to high resolution?

I returned this module for a refund because of the poor quality images, but will re-buy it if they are now usable!


I thought Accordance didn’t let you return anything, except for the starter package.




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