lesterchua Posted November 2, 2019 Share Posted November 2, 2019 Hi, 1. I was taken to the login screen after it tried verifying. 2. I followed the upgrade button which launched the browser. 3. I purchased using the browser. 4. After I received the email confirmation, I clicked verify on Accordance 13 again in the prompt. 5. The prompt was dismissed but I was unable to click anything on the new App. I had to use Mac's Activity Monitor to do a "Force Quit". There was no way to focus on the app. After the restart, it worked. I'm using OSX High Sierra 10.13.6. My question is, is it safe to continue using? Or did I interrupted the upgrade process when I force quit? Should I uninstall everything and reinstall and redownload everything again? Which will probably take an hour or so... Link to comment Share on other sites More sharing options...
Brian W. Davidson Posted November 2, 2019 Share Posted November 2, 2019 Mine did the same, but was fine after force quit and restart. Link to comment Share on other sites More sharing options...
Helen Brown Posted November 2, 2019 Share Posted November 2, 2019 I also encountered this, a known bug, annoying but harmless. Developers have not yet been able to track it down. Link to comment Share on other sites More sharing options...
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