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#1 Rick Conklin

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Posted 03 November 2019 - 02:13 PM

Hi guys,

 

This happens on my iPhone everyday.  FYI my iPhone7 is on iOS13.2.  I’m on Accordance for iOS 3.04

 

See photos. This is from Eph chapt 4 in the ESV.

 

The display drops one or more lines. There’s a gap, ie white space.

 

If I turn (rotate) the phone, the lines come back

 

Can this be fixed?

 

Rick Conklin

Wichita, KS

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#2 A. Smith

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Posted 03 November 2019 - 02:57 PM

I've experienced this as well. That and oddly skipping whole sections. Today Phil 2.17 was followed by 4.3 on iPadOS.


Anthony Smith
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#3 Fabian

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Posted 03 November 2019 - 03:25 PM

I had this last year on my iPhone too. After an update the bug was solved.

 

Greetings

 

Fabian


Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bugs, I describe.

PLEASE!
Bring more international Bibles to the store,
fix my reported bugs, even the old ones which never was addressed,
develop my feature requests, the new once and the once I made years ago,
in nearer future.

#4 Joel Arnold

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Posted 04 November 2019 - 09:07 AM

I've experienced this recently on iPad OS with a parallel Bible. Next time it happens I'll screenshot it.



#5 Chuck Schneider

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Posted 21 November 2019 - 03:37 PM

I've experienced this pretty consistently for several months. Sometimes the verse is missing with space sometimes without space.


OSX Catalina, Version 10.15.1, iMac (Retina 5K, 27-inch, 2019), 3.6 GHz Intel Core i9, 32 GB 2667 MHz DDR4, Radeon Pro Vega 48 8 GB
iPad Pro (12.9, 3rd generation), iOS 13.2.2, 512 GB
iPad Pro (10.5), iOS 13.2.2, 512 GB

iPhone XS, iOS 13.2.2, 64 GB

 


#6 Fabian

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Posted 28 November 2019 - 01:54 PM

A new one: Attached File  IMG_0577.PNG   351.88KB   0 downloads

 

The NET 2nd ed.


Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bugs, I describe.

PLEASE!
Bring more international Bibles to the store,
fix my reported bugs, even the old ones which never was addressed,
develop my feature requests, the new once and the once I made years ago,
in nearer future.

#7 pbgroover

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Posted 01 December 2019 - 04:04 AM

This bug was fixed as Fabian said but now it’s back again and I’m getting the same problem...

#8 Graham Buck

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Posted 11 December 2019 - 12:14 PM

Sorry I've not responded to this yet.

 

I'll look into the issue more fully.


Graham Buck

 

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#9 Donald Cobb

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Posted 11 December 2019 - 01:35 PM

This bug was fixed as Fabian said but now it’s back again and I’m getting the same problem...

 

I second this problem.



#10 A. Smith

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Posted 14 December 2019 - 02:00 PM

Not fixed so far as I can tell. Everything is up to date as far as I know.

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#11 Michael J. Bolesta

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Posted 14 December 2019 - 03:43 PM

I have experienced this with tools as well as with texts.


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#12 pbgroover

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Posted 08 January 2020 - 04:05 PM

Wondering if this bug is near being fixed? 



#13 Graham Buck

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Posted 09 January 2020 - 06:18 AM

It is the next in the queue.


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#14 pbgroover

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Posted 09 January 2020 - 06:27 AM

That's great, thanks Graham,

 

I've noticed that sometimes the dropped lines will leave a blank gap in the text, like the screen shots above, but somtimes text is just missing in a block of text with no blank gap. So verses will jump from 8 to 11, missing out verses 9 and 10, or whatever text is in the dropped lines, the workaround as above is to turn the iPhone or iPad to the side and back again to refresh. I guess this is the same problem, just manifesting itself slightly differently.

 

Thanks Paul  



#15 ukfraser

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Posted 12 January 2020 - 07:04 AM

I have also experienced what paul is describing this morning twice in quick succession.

 

 

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Fraser Sims
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Other life enhancing software I use includes: forScore with AirTurn page turner for leading all aspects of a service from my iPad including liturgy, sermon and the congregational singing; HymnQuest for developing my selection of appropriate music for the service; Sibelius for preparing the music scores; Lightroom for my photo library!

#16 Graham Buck

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Posted 15 January 2020 - 12:38 AM

Could you all, if you can remember and/or run into this again, let me know what direction you're scrolling when you run into this issue? (Fraser, your issue, though still bad, is of another kind)

 

I think I've found (and potentially fixed) some bad logic around scrolling/paging backwards through a text. I'd like to say we've squashed this bug for now, but if you're finding it while scrolling forward then I need to keep on looking.


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#17 Donald Cobb

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Posted 15 January 2020 - 05:07 AM

It happens to me fairly regularly as I scroll downwards, reading through books (I'm currently reading M. Bird's Gospel of the Lord), much less frequently in Scripture texts. Typically what will happen is that I'll come to a point where the text no longer makes sense. I.e., there is no visible break in the text, but lines go missing and previous lines merge in with the following. If I change to another resource then go back to the book, the text is restored. 



#18 Graham Buck

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Posted 15 January 2020 - 06:57 AM

Donald,

Could you tell me your device, orientation, text size, and if you’ve found a place where it happens consistently? Even if you don’t have the latter I can use the rest to get closer to a consistently repeatable event I can debug.

Thanks!

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#19 Donald Cobb

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Posted 15 January 2020 - 08:52 AM

Hi Graham,

 

I have a third generation iPad Air running on 13.3. I use it with the length as the width (i.e., with the power button on the side as opposed to the bottom—I hope this makes sense). Text size is 16 point. The works where I've seen it the most are the resource mentioned above, by M. Bird, as well as Wurthwein's The Text of the Old Testament. I can't specify a place beyond that, but I've been reading through each book pretty much sequentially, cover to cover. I can easily come across it a couple times in one reading.

 

I hope that helps!


Edited by Donald Cobb, 15 January 2020 - 08:53 AM.


#20 Graham Buck

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Posted 15 January 2020 - 09:52 AM

Thanks!


Graham Buck

 

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