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Update Installation Fails


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#1 Harvey

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Posted 09 November 2019 - 07:44 PM

I purchased and "successfully" ran the update from Accordance 12 to 13, but when Accordance restarted I still had version 12---and "Check for App Update" now reports that "Accordance 12.3.6.0 is currently the latest version available."

 

Help, please.



#2 Diatheke76

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Posted 09 November 2019 - 08:12 PM

Did you download v13 here? https://www.accordan...tallers/#Acc-13

You need the files to upgrade. The upgrade doesn’t run from within the software’s check for App updates, but thru the link I posted.
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#3 Harvey

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Posted 10 November 2019 - 01:40 PM

Thanks for the solution.

 

(For some reason, Accordance 12 purported to install the upgrade directly---incorrectly, obviously.)






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