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Old Easy Install reference won't install


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#1 Larry Wing

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Posted 22 November 2019 - 01:14 PM

Running Easy Install v13.0.2 I still show BW Crossover Basic-8.1 to install no matter how many times I try. It says missing HMT-Demo and GNT-DEMO missing.

 

There is a down arrow to expand a line under it and it says Grammar of Septuagint Greek with an explanation Not Installed.

 

I don't recall seeing this when I was running v12 so don't know if it's a new issue. 

 

I searched for the DEMO referenced and I do not have those installed but I'd purchased the BW package so I don't know if the DEMO is referencing an Accordance reference or something from the BW package.

 

Any ideas how to get this installed?

 



#2 Helen Brown

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Posted 22 November 2019 - 02:10 PM

The missing demo files can be ignored. If you want the LXX Grammar our tech support are best placed to help you.


Helen Brown
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#3 Larry Wing

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Posted 30 November 2019 - 01:00 PM

I had an online chat with Ricardo and we couldn't get it fixed.  He also tried a screen share but ran into the same problem plus one more I think so said he'd have to get back to me. I haven't heard back but also discovered today that I have the same inability to do an Easy Install on Grammar of Septuagint Greek under BW crossover-basic 8-10 on my Mac version.

 

Anyone else who's purchased the Bible Works package have the same issue? 



#4 Helen Brown

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Posted 30 November 2019 - 02:22 PM

I suggest waiting for the next update as our developers are still working on these little Easy Install glitches.


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#5 Larry Wing

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Posted 01 December 2019 - 01:24 AM

Will do, Helen. At first I thought the problem was with my account and/or Windows installation and reading between the lines I thought Ricardo had the same opinion. When I discovered it was also true with Mac I guessed it was a bug of some sort.






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