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Crashes often when moving context slider from 0 to show all verses

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#1 Dan Arnold

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Posted 03 December 2019 - 11:20 AM

I have noticed it crashes when I have a text search open with parallel texts open. But, it seems to happen consistently when I move the context slider from showing 0 verses to showing all verse in context. It is starting to effect my work. It has crashed over 10 times today.  I would really appreciate advice on this. Thanks.

 

Running Accordance 13.0.2;  MacBook Pro 2016, Catalina 10.15.1


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#2 Sean R.

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Posted 04 December 2019 - 11:04 AM

I've had the same problem. While I didn't discover how to resolve the underlying problem, I was able to eliminate the issue by ditching my workspace and creating a new one.


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Sean Reed

#3 Silas Marrs

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Posted 12 December 2019 - 01:44 PM

I don't suppose either of you recall got a crash report?  Or remember what search in which text you were adjusting the context for?  Or still have the workspace file where you were having the crash?



#4 Dan Arnold

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Posted 13 December 2019 - 04:22 AM

Sure. I have a file attached here. 


ok. Maybe not. Is there a way to attach crash Files? I tried and it rejected it.



#5 Dan Arnold

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Posted 13 December 2019 - 04:24 AM

Here is a link to a dropbox Folder

 

 

https://www.dropbox....9Ekx3QZLra?dl=0


Edited by Dan Arnold, 13 December 2019 - 04:26 AM.


#6 Dan Arnold

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Posted 18 December 2019 - 07:34 AM

Just wondering if anyone else has had this problem. Accordance 13 has become less than useful lately. I am scared to use it normally knowing it will crash yet again. 



#7 Silas Marrs

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Posted 18 December 2019 - 02:25 PM

Thank you for posting the crash report.  I'll see if I can figure out the cause.

 

You're welcome to post the text of crash reports, if file posting isn't working.



#8 Silas Marrs

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Posted 18 December 2019 - 02:42 PM

Can you post a dropbox link to whatever workspace you are able to reliably recreate the crash in?

 

Edit: Nevermind, I think I've found it.  Please let me know if this still occurs after we release 13.0.3


Edited by Silas Marrs, 18 December 2019 - 05:49 PM.






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