Jump to content


Photo

never synched error message

synch iOS macOS Accordance

  • Please log in to reply
19 replies to this topic

#1 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 13 December 2019 - 02:09 PM

Earlier I could not synch between iOS and macOS versions of Accordance. I can, but consistently get the error message that the devices have never been synched.

 

Attached File  Screen Shot 2019-12-13 at 12.11.59 PM.png   139.89KB   0 downloads

 

Then it indicates that there was a previous synch!

 

Attached File  Screen Shot 2019-12-13 at 12.15.07 PM.png   42.05KB   0 downloads

 

I only use Accordance on my MacBook Air, iPhone, and iPad (three devices):

Accordance for Mac 13.0.2 [Mac OS X 10.15.2 Mid 2013 11 inch MacBook Air]

Accordance for iOS 3.0.4 (3.0.3.11461) [iOS 10.3.3 iPad 4th generation], [iOS 13.3 iPhone XS]

  • Fabian likes this
Michael
Accordance on Macintosh, iPhone, and iPad

#2 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 14 December 2019 - 11:16 AM

I posted too soon. While I can synch with my old iPad today, I cannot synch with my iPhone XS. Attempted synching kicks the iPhone Accordance out. Restarting it seems to confuse macOS Accordance, yielding a blank selection window:

 

Attached File  Screen Shot 2019-12-14 at 10.20.03 AM.png   34.43KB   0 downloads

 

Further attempts cause both the iOS and the macOS versions of Accordance to crash.  :unsure:  :o


  • dandennison likes this
Michael
Accordance on Macintosh, iPhone, and iPad

#3 Solly

Solly

    Gold

  • Active Members
  • PipPipPipPip
  • 471 posts
  • Gender:Male
  • Location:Central Pennsylvania, USA
  • Interests:Far too many for my own good! ;-)
  • Accordance Version:13.x
  • Platforms:Mac OS X, Windows, iOS

Posted 15 December 2019 - 07:09 AM

Much the same behavior as Michael noted with iOS and macOS versions of Accordance. I am now unable to sync phone and MacBook. Only the iOS side crashes for me; macOS gives the screen Michael posted ( with data appropriate for my devices) and just waits for an action on my part. All software is current version.

 

—Joseph


Joseph F Sollenberger, Jr


#4 gordonhooker

gordonhooker

    Member

  • Active Members
  • Pip
  • 47 posts
  • Gender:Male
  • Location:Wellington Point Queensland
  • Interests:Franciscan spirituality, lawn bowls, family, and riding my Harley.
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 15 December 2019 - 11:50 PM

Same here - can we get a response from Accordance support please?


Pax et Bonum, Gordon


#5 Graham Buck

Graham Buck

    Platinum

  • Accordance
  • 617 posts
  • Gender:Male
  • Location:God's Country (New England)
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted 16 December 2019 - 06:50 AM

All, I have logged your issues and promise to get to them as soon as I can. I know that syncing issue can be especially frustrating. 


  • Michael J. Bolesta, dandennison and Solly like this

Graham Buck

 

iOS Developer
OakTree Software


#6 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 16 December 2019 - 04:12 PM

All, I have logged your issues and promise to get to them as soon as I can. I know that syncing issue can be especially frustrating. 

 

The LORD bless you and keep you, Graham.


Michael
Accordance on Macintosh, iPhone, and iPad

#7 gordonhooker

gordonhooker

    Member

  • Active Members
  • Pip
  • 47 posts
  • Gender:Male
  • Location:Wellington Point Queensland
  • Interests:Franciscan spirituality, lawn bowls, family, and riding my Harley.
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 16 December 2019 - 06:28 PM

Thank you Graham.


Pax et Bonum, Gordon


#8 dandennison

dandennison

    Gold

  • Active Members
  • PipPipPipPip
  • 200 posts
  • Gender:Male
  • Location:Los Angeles Area
  • Interests:The Master's Seminary
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 28 December 2019 - 09:47 AM

Hello,

 

Here to report the same thing. My first-world problems led me to get an iPhone 11 Pro and now I too can report that the WiFi sync is completely busted, crashing iAccord consistently.

 

However oddly enough, for my iPad WiFi sync is seemingly OK today. We'll see how many modules it can get through. On that one, the personal data sync is broken, reporting something about the AccordanceFiles folder having been changed on the device(?)


Edited by dandennison, 28 December 2019 - 10:06 AM.


#9 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 30 December 2019 - 07:30 PM

Could not synch my iPhone today...

 

:angry:  :(  :blink:


Michael
Accordance on Macintosh, iPhone, and iPad

#10 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 30 December 2019 - 08:04 PM

Attempting to synch with iPad caused MacOS Accordance to crash. Restarting allowed me to synch, but I am still getting the "never synched" warning.

 

:o


Michael
Accordance on Macintosh, iPhone, and iPad

#11 Graham Buck

Graham Buck

    Platinum

  • Accordance
  • 617 posts
  • Gender:Male
  • Location:God's Country (New England)
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted 30 December 2019 - 10:19 PM

I've got the fix for it in the pipeline. It included needed fixes on the desktop side of things as well.


  • Michael J. Bolesta and dandennison like this

Graham Buck

 

iOS Developer
OakTree Software


#12 gordonhooker

gordonhooker

    Member

  • Active Members
  • Pip
  • 47 posts
  • Gender:Male
  • Location:Wellington Point Queensland
  • Interests:Franciscan spirituality, lawn bowls, family, and riding my Harley.
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 30 December 2019 - 11:18 PM

I've got the fix for it in the pipeline. It included needed fixes on the desktop side of things as well.

good man Graham thanks for that. How long is the pipeline?


Pax et Bonum, Gordon


#13 pme

pme

    Member

  • Active Members
  • Pip
  • 26 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted 13 January 2020 - 05:05 AM

I may have the same problem, but not sure how much it's my fault. I did a clean install on my Mac, went through the erase and sync with my iPhone like a dutiful, but found it kept asking me. THEN I found my prev prefs in the library and application support folders, and ported them across. The setup in Accordance on Mac looked fine, but the erase and sync still happened. Again, did it dutifully, but it asked again and crashed the iPhone app when it did. Maybe I'm not in the same boat as y'all above, but worth throwing it into the ring.



#14 Graham Buck

Graham Buck

    Platinum

  • Accordance
  • 617 posts
  • Gender:Male
  • Location:God's Country (New England)
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted 16 January 2020 - 10:39 AM

pme,

 

When you brought back your previous settings files it also brought back a bit of corrupted data concerning syncing. I've seen this help some folks. If you delete this file: /Users/[username]/Library/Application Support/Accordance/Accordance Preferences/General.apref that corruption will be removed.

 

Let me know how that works for you.


Graham Buck

 

iOS Developer
OakTree Software


#15 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 16 January 2020 - 08:02 PM

Latest Accordance macOS crashing every time I attempt to synch with iPad or iPhone.

 

Accordance for Mac 13.0.3 [Mac OS X 10.15.2 Mid 2013 11 inch MacBook Air]

 

Accordance for iOS 3.0.6 (3.0.5.11786) [iOS 13.3 iPhone XS]

 

Accordance for iOS 3.0.6 (3.0.5.11786) [iOS 10.3.3 iPad 4th generation]


Michael
Accordance on Macintosh, iPhone, and iPad

#16 Graham Buck

Graham Buck

    Platinum

  • Accordance
  • 617 posts
  • Gender:Male
  • Location:God's Country (New England)
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted 16 January 2020 - 10:15 PM

Did my above suggestion not work in your case?


Graham Buck

 

iOS Developer
OakTree Software


#17 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 17 January 2020 - 09:24 AM

Graham

 

I thought your suggestion was directed to pme, so I did not try it till this morning. That did work to prevent macOS Accordance from crashing. I was able to synch both iOS devices, though the "never synched" warning persists.

 

Thank you very much!


Michael
Accordance on Macintosh, iPhone, and iPad

#18 Michael J. Bolesta

Michael J. Bolesta

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,070 posts
  • Gender:Male
  • Location:Addison TX
  • Interests:scripture study, preaching, teaching
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 20 January 2020 - 06:41 PM

I do not know what changed, but I am not getting the "never synched" error message.

 

Thank you Accordance folks!


Michael
Accordance on Macintosh, iPhone, and iPad

#19 gordonhooker

gordonhooker

    Member

  • Active Members
  • Pip
  • 47 posts
  • Gender:Male
  • Location:Wellington Point Queensland
  • Interests:Franciscan spirituality, lawn bowls, family, and riding my Harley.
  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 23 January 2020 - 06:38 PM

Now Accordance just hangs when I try to sync my iPhone or iPad and I have to force quit accordance - is there a fix for these sync errors coming soon?

 

 

 

 

Attached Files


Pax et Bonum, Gordon


#20 Graham Buck

Graham Buck

    Platinum

  • Accordance
  • 617 posts
  • Gender:Male
  • Location:God's Country (New England)
  • Accordance Version:12.x
  • Platforms:Mac OS X, iOS

Posted 24 January 2020 - 01:07 AM

Gordon,

 

For iOS the issues, as far as have been reported up to now, have been addressed and released.

 

The desktop will see these issues addressed with v13.0.4 which you should see released soon.


  • R. Mansfield, Michael J. Bolesta, dandennison and 1 other like this

Graham Buck

 

iOS Developer
OakTree Software






Also tagged with one or more of these keywords: synch, iOS, macOS, Accordance

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users