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Typed Text is Lost in Papers

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#1 senilemonk

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Posted 07 January 2020 - 12:43 PM

In Papers if I type some text and then using my mouse wheel I scroll my paper upward towards the top until typed text is well off screen and then I scroll back down to the text I just typed, it is gone as if I never typed any text.  It will NOT happen if I click anywhere prior to scrolling upwards.  It does not happen every single time but it happens very very frequently.  I have lost whole blocks of text because of this.  If it helps, I never experienced this is accordance 11 or 12.

 

Windows 10

Accordance 13.0.2

Attached Files


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#2 Silas Marrs

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Posted 08 January 2020 - 02:36 PM

I've reproduced, and will fix for 13.0.4.  Didn't quite make it in time for 13.0.3


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#3 Donald Cobb

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Posted 21 January 2020 - 05:57 PM

Thanks for getting this out as quickly as possible. I just lost over 30 minutes of work on a sermon for this coming Sunday!!!  :angry:



#4 senilemonk

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Posted 21 January 2020 - 10:26 PM

Sorry to hear Donald.  Yes, it has cost me some big chunks of text a couple times too.  Took me a while to figure out what was happening.


Edited by senilemonk, 21 January 2020 - 10:27 PM.

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#5 Donald Cobb

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Posted 22 January 2020 - 07:23 AM

Sorry to hear Donald.  Yes, it has cost me some big chunks of text a couple times too.  Took me a while to figure out what was happening.

 

Thank you for the sympathy!  :rolleyes:



#6 senilemonk

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Posted 25 January 2020 - 07:39 PM

I believe this error is still present in 13.0.4



#7 Unix

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  • Interests:The one existing installation (any devices/platforms) is 11.2.5 on an AMD A9 Dual Core laptop in a young scholar's hands, the software is in a balanced way using the speed that laptop can give it; and this config loads my books, uses slightly less battery than 12 would (which I do own the Basic Starter of under my account). 11 had a great Info Pane, partial download of Collections had already become possible, all settings that are needed for text preferences, both custom and assistive library sorting, Research, efficient and within the UI scalable use of the whichever monitor area You dedicate to it. I've got several extra Accordance 12.3.7 software licenses to gift - still have Nov. 14.-23. '19 - Jan. 1. - May 16. '20 and most likely for a good while still, multiple copies left beyond July '20 (just feel free to PM me if You want me to give one to get You up and running)! Developer team responsively and within what there is demand for adds new core functionality, turning into reality specialised type of modules, f.e. the recent Targums Wordmap. I'm skipping version 13 (for any others it will be of excellent though) and going straight to 14 whenever in 2022 it is released, and I want it to have any major expansion in History of Ideas or other Sciences at some of its point upgrades, at latest in 2024 in time for my authoring project, preferrably by introducing the 1911 Encyclopaedia Britannica to offline use
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Posted 28 January 2020 - 03:16 PM

I'm in no hurry to upgrade to v.13. Satisfied. Threads about version 11 and 12 that I've started in Module Requests and Feature Requests respectively, look them up and like and comment to really support those versions! I'm not giving links, I post in moderation so anything I've said in 2016-2020 is readily and not bewilderingly accessible, it's just a matter of forum users wanting to lift their, sometimes too restrained, fingers a mere few times!

Can't afford anything during 2020 anyway, so. Yet this is the only platform I encourage to use and always both maintain it and buy what's real progress! I've made my spending-promises in a couple of places for those who want to find, when You've found two completely places with figures, You've found both.
I rely on people's initiatives in everything related to social media, getting a co-author, (girl)friend, a Christian life that has content, food in my belly, word out.
There are projects I do support or would support.
If no-one is taking initiatives or action nothing happens and I'm not creating any connections. I'm not tagging people, adding people. If You want to do ANYTHING You only need a basic technology skillset.
All information initially needed can be found if bothering to look. In my signature (which I'm certainly not obliged to post often), there is some information.
To the left here is some other information.

I always keep information current so it's just up to people to bother a bit and even try to look, I should NOT HAVE TO bump! information or concerns every Year myself!

There's obvious indication what I'm stating as priorities and that I believe in and where I do my part!
I'm a fully organized person.
If no-one wants anything I'm withdrawing from things in life to make the food in my belly last a little longer.
I can pay out interest if someone loans to me, it is NOT prohibited other than by cults! I can privately give full reasons.
Goodbye for two and a half Months and keep things maintained while I'm gone! That doesn't equal that everyone should be passive just because I'm not vocally voicing EVERYTHING unceasingly! Meanwhile private message and other private communication, thank You!

#8 senilemonk

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Posted 31 January 2020 - 05:37 PM

Could you please double check this?  It appears to still be happening in 13.0.4.  It does not seem to happen as often when I scroll up now.  However, I have found it happens nearly every single time when I scroll downward and then scroll back up to the typed text.


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#9 Silas Marrs

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Posted 20 February 2020 - 10:58 AM

Would you be able to send me a paper it happens in?  I have been unable to reproduce in any of mine.


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#10 Donald Cobb

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Posted 20 February 2020 - 01:53 PM

Silas, how can I send you that as an attach file?


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#11 Silas Marrs

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Posted 21 February 2020 - 02:25 PM

Donald, a dropbox link always works. 

 

That said, you don't need to.  I think I've found the problem and fixed, hopefully correctly this time.


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