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diagram no words to use

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#1 Mark Parent

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Posted 28 February 2020 - 12:36 PM

Hello, when I highlight greek or english text to amplify into diagrams i get the pop-up "there are no words to use in the selected text". I get this even if the context is set to zero. 

I'm using version 13.0.4 on Mac

 

Thanks in advance for any input.

 

Mark



#2 Joel Brown

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Posted 28 February 2020 - 02:04 PM

What method are you using to amplify to a diagram?  A keyboard shortcut, using the toolbar?  Perhaps you can record a video of the select-amplify-error sequence?


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#3 Mark Parent

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Posted 02 March 2020 - 11:17 AM

Hi Joel, after I highlight the verse, I'm using menu/amplify/language/diagram. Thank you for your help.

 

update: after I closed the pane with the morphological highlighting enabled, the text imported just fine into the diagram module. Even after I re-enabled the morphological highlighting [separate pane} the text import is still working.

 

update: closed the app. restarted and everything works fine. Then I used the toggle off highlights function and a new problem now. Only the verse heading is importing. No text is importing and no pop-up. So I selected morphological highlights and re-created original problem of no text import at all, and the pop-up about the "there are no words to use in the selected text". 


Edited by Mark Parent, 02 March 2020 - 12:03 PM.


#4 Joel Brown

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Posted 02 March 2020 - 03:53 PM

Thanks for the reply, Mark.

 

I'm having trouble following what you are referring to:

 

1) What morphological highlighting are you referring to?  How are you enabling or disabling it?

 

2) By import, do you mean amplifying to the diagram, or are you actually importing a new text or tool into Accordance?

 

3) What is this "toggle off highlights" function?

 

Perhaps some screenshots or a movie would help clarify.


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#5 Mark Parent

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Posted 03 March 2020 - 12:31 PM

Sorry Joel, I tried to do a movie (under 1Mb) from Quick Time Player, the only native screen video app on mac and Accordance Forum editor will not allow me to upload. It said I did not have permission to post that type (.mov) of file.

 

1. Anyways, the morphological highlighting is a highlighting file posted on the Accordance Exchange named "GNT Morph Color Tagging" under the highlights section, and was featured in a lighting the lamp podcast #171 to illustrate how to use highlighting along side diagraming. It only works with the NA28 texts. The "toggle highlights off/on" is also posted in the Accordance Exchange. Once they are dropped into the user/documents/accordance files/highlights file, it is listed as an option in the window/highlights/select highlight file  on the menu bar on Mac. 

 

2. By "import" I do mean amplifying to the diagram

 

3. the toggle highlights file from the Accordance Exchange toggles on/off any and all current highlights

 

Iv'e tried again to reproduce the problem and it is very random. 



#6 Fabian

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Posted 03 March 2020 - 12:45 PM

Sorry Joel, I tried to do a movie (under 1Mb) from Quick Time Player, the only native screen video app on mac and Accordance Forum editor will not allow me to upload. It said I did not have permission to post that type (.mov) of file.

 

1. Anyways, the morphological highlighting is a highlighting file posted on the Accordance Exchange named "GNT Morph Color Tagging" under the highlights section, and was featured in a lighting the lamp podcast #171 to illustrate how to use highlighting along side diagraming. It only works with the NA28 texts. The "toggle highlights off/on" is also posted in the Accordance Exchange. Once they are dropped into the user/documents/accordance files/highlights file, it is listed as an option in the window/highlights/select highlight file  on the menu bar on Mac. 

 

2. By "import" I do mean amplifying to the diagram

 

3. the toggle highlights file from the Accordance Exchange toggles on/off any and all current highlights

 

Iv'e tried again to reproduce the problem and it is very random. 

It should if you zip it. 


Greetings

Fabian

ATTENTION: My bug reports are all with the GERMAN INTERFACE and with the EUROPEAN NOTATION! It can be the English interface has no bugs, I describe.

PLEASE!
Bring more international Bibles to the store,
fix my reported bugs, even the old ones which never was addressed,
develop my feature requests, the new once and the once I made years ago,
in nearer future.

#7 Mark Parent

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Posted 04 March 2020 - 11:32 AM

Thank you Mithril.

 

here are 2 clips of what is happening randomly. 

Attached Files


Edited by Mark Parent, 04 March 2020 - 11:34 AM.


#8 Joel Brown

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Posted 04 March 2020 - 01:59 PM

Thanks for the movies, Mark.

 

I'm still unable to reproduce it.  Do you know how long this bug has been occurring for you?  Are you able to find a consistent pattern to get it to occur, especially if that pattern starts with opening a fresh launch of Accordance?


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#9 Mark Parent

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Posted 04 March 2020 - 02:41 PM

I haven't tried diagrams since version 10ish. With version 13,  I thought I would try again to see if it would fit into my workflow.

 

Quit app, restart app - right mouse button drag select entire greek verse and amplify to diagram, then select some of the greek text and move it down. Select some more text and move it down. then go back to multi text window and right mouse button drag select the next greek verse and amplify to diagram, and the "there are no words to use in the selected text" bug occurs. This will reproduce the bug every time for me. 



#10 Joel Brown

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Posted 08 March 2020 - 02:43 PM

Mark, I've tried and tried, and I still can't reproduce the issue.  I suggest you try contacting tech support to resolve it.  You may have some sort of a unique setting or situation.  If there is a reproducible bug, and they are able to confirm this, then we'll be able to get it fixed much more easily.

 

 

You can call them at (407) 339-0266, or e-mail [email protected]


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#11 Mark Parent

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Posted 09 March 2020 - 10:26 AM

Okay. Thank you Joel for your time and efforts.







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