Jump to content


Photo

My Toolset Losing Book Each Startup


  • Please log in to reply
7 replies to this topic

#1 DoosanMan

DoosanMan

    Silver

  • Active Members
  • PipPipPip
  • 156 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 24 March 2020 - 06:21 AM

I have a commentary I made in another Bible software.   I have been using it under My Toolset for a couple years.   Now it is missing every time I start up.   I have to load it back in, and then I save, but it's not there the next time.   Has anyone ever had this problem?   I'm using a MacBook.



#2 Silas Marrs

Silas Marrs

    Platinum

  • Accordance
  • 724 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:13.x
  • Platforms:Mac OS X, Windows

Posted 24 March 2020 - 02:28 PM

Did this start after an update to Accordance or to MacOS?



#3 DoosanMan

DoosanMan

    Silver

  • Active Members
  • PipPipPip
  • 156 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 25 March 2020 - 05:33 AM

Did this start after an update to Accordance or to MacOS?

 

I guess Accordance.    I have not updated MacOs to Catalina yet.   I have another software I use that is incompatible with it.   I'm still on Mojave.


  • Silas Marrs likes this

#4 DoosanMan

DoosanMan

    Silver

  • Active Members
  • PipPipPip
  • 156 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 26 March 2020 - 05:25 AM

Is there anything I can do?   Should I submit it as a bug and where?


  • Silas Marrs likes this

#5 Silas Marrs

Silas Marrs

    Platinum

  • Accordance
  • 724 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:13.x
  • Platforms:Mac OS X, Windows

Posted 26 March 2020 - 11:14 AM

Sorry, I thought I'd replied yesterday.  If this bug is with Accordance 13, could you send me a private message with a dropbox link to the tool so I can try to reproduce the bug?  If I can reproduce it, I can fix it for the next release.  If I can't reproduce it, it may be some oddity with your system that will require you getting in touch with tech support.



#6 DoosanMan

DoosanMan

    Silver

  • Active Members
  • PipPipPip
  • 156 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 27 March 2020 - 05:17 AM

Ok, will do.   Thanks



#7 Silas Marrs

Silas Marrs

    Platinum

  • Accordance
  • 724 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:13.x
  • Platforms:Mac OS X, Windows

Posted 27 March 2020 - 04:03 PM

I have reproduced this, so I think it is a bug.  I will look into it further and try to fix it for 13.0.5



#8 DoosanMan

DoosanMan

    Silver

  • Active Members
  • PipPipPip
  • 156 posts
  • Gender:Male
  • Accordance Version:12.x
  • Platforms:Mac OS X, Windows, iOS, Android

Posted 27 March 2020 - 08:13 PM

Thank you sir






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users