jdemps76 Posted April 11, 2020 Share Posted April 11, 2020 I just upgraded from 12 to 13.05 and upon launching the program loads and then immediately displays a windows explorer box titled "Where is the file for the 'ESVS' text?" When I navigate to the directory Modules>Texts>ESVS.atext and click open I receive the following info box: Cannot complete an operation in the file "C:\ProgramData\Accordance\Modules\Texts\ESVS.atext", since that file is locked. Once I click 'OK' the original explorer box reopens. If I click 'Cancel' the explorer box just opens again and I am unable to use the program. I've run accordance in Safe Mode selecting: Remove startup session Remove 'General' Settings Rebuild 'Texts' Settings Rebuild 'Tools' Settings Clear Library Cache Clear Research Cache Clear cached downloads Still the issue persists. Your help is greatly appreciated. Link to comment Share on other sites More sharing options...
Joel Brown Posted April 11, 2020 Share Posted April 11, 2020 I recommend you remove the ESVS module from your Library, open up Easy Install, and redownload it. That should help fix the errant text. Link to comment Share on other sites More sharing options...
jdemps76 Posted April 11, 2020 Author Share Posted April 11, 2020 Thank you, Joel. I could not remove the module from within Accordance because it kept looping to look for the file, forcing focus on the explorer window. Browsing the directory I did notice the ESVS file and Info file were no longer in the ESVS.atext folder. Unfortunately I did a complete uninstall/re-install (still downloading). My impatience seems to have gotten the better of me. Link to comment Share on other sites More sharing options...
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