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Updated to v. 13, now can't open Accordance


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#1 Jonathan C. Borland

Jonathan C. Borland

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  • Accordance Version:13.x
  • Platforms:Mac OS X, iOS

Posted 29 July 2020 - 08:21 PM

Hello Accordancers,

 

I recently updated to Accordance v. 13 on my MacBook Air, and now can't get Accordance to load. When I try to open it, I only get a file window with the statement: "Where is the file for the ". . ." text? When I find it, it says it's corrupted or something. If I press cancel, another similar screen pops up, in an endless loop.

 

Anyone know the fix?

 

Jonathan

 

Macbook Air (2017)

OS 10.14.4

 



#2 Silas Marrs

Silas Marrs

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  • Location:Houston, TX
  • Accordance Version:13.x
  • Platforms:Mac OS X, Windows

Posted 30 July 2020 - 10:11 AM

You can call our tech support using the number on this page: https://www.accordan...ble.com/Support






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