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New Biblical Illustrator Won't Install


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#1 DoosanMan

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Posted 01 August 2020 - 06:13 PM

I've used the Biblical Illustrator in the past on a different Bible study software.   It's on sale now so I purchased it, and am looking forward to it.   However, I download with Easy Install and install but it doesn't install.  It keeps showing it in Easy Install. Any ideas?   Need it for tomorrow  :)



#2 R. Mansfield

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Posted 03 August 2020 - 04:41 PM

Sorry to see this post so late. Were you ever able to download it?


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#3 DoosanMan

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Posted 03 August 2020 - 10:12 PM

No, I just tried it again and it goes through the download and then installs but isn't installed



#4 DoosanMan

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Posted 05 August 2020 - 08:14 AM

anyone have any ideas on this?



#5 Diatheke76

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Posted 05 August 2020 - 08:36 AM

I kept my WORDsearch copy. It serves the purpose 👍😁👌

#6 Mark Allison

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Posted 05 August 2020 - 08:41 AM

anyone have any ideas on this?

 

What platform are you downloading this on? Windows?



#7 DoosanMan

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Posted 05 August 2020 - 02:12 PM

What platform are you downloading this on? Windows?

MacOS    Catalina



#8 R. Mansfield

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Posted 05 August 2020 - 02:16 PM

I have no idea why it wouldn't install. You may want to contact technical support directly. I'm certain they could figure out the problem right away.

 

407-339-5855  or [email protected]


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#9 DoosanMan

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Posted 05 August 2020 - 04:58 PM

Ok, I emailed support.   Thank you


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#10 DoosanMan

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Posted 05 August 2020 - 09:45 PM

Ok, I got it.   I had a user tool I had made that linked to an online version of the Biblical Illustrator.    When I deleted that, it then installed properly.


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