KevinPurcell Posted September 30, 2020 Share Posted September 30, 2020 I'm trying to learn to user the Atlas. Every time I open a map and try to define my own layer with the editor, it crashes on me. Here's the log the crash generated if that helps. Accordance Crash Log Crashed at: 17:22:46:57 On: 30 of Sep, 2020 Eastern Daylight Time Windows 10 (10.0.19041) RAM: 10270MB free of 16327MB total Disc: 773GB free of 931GB total Accordance 13.1.3 (13.1.3.0) Message: Access violation Address: $1129136F Backtrace: $1129136F Link to comment Share on other sites More sharing options...
Silas Marrs Posted October 2, 2020 Share Posted October 2, 2020 Is that all the crash report gives you? Usually there is more info in the backtrace. I'll see if this is enough to find the problem. In the meantime, try updating Accordance to 13.1.4 and see if that fixes it. Link to comment Share on other sites More sharing options...
Silas Marrs Posted October 2, 2020 Share Posted October 2, 2020 If you still get a crash after updating to 13.1.4, please post it here. What kind of layer were you trying to define? Link to comment Share on other sites More sharing options...
KevinPurcell Posted October 5, 2020 Author Share Posted October 5, 2020 I just updated and then tried to edit a user defined style. I just added a thick red line and some text in a box with a red outline. Accordance Crash Log Crashed at: 9:52:5:921 On: 5 of Oct, 2020 Eastern Daylight Time Accordance 13.1.4 (13.1.4.0) Windows 10 (10.0.19041) RAM: 9696MB free of 16126MB total Disc: 762GB free of 952GB total Message: Access violation Address: $26E882CE Backtrace: $26E882CE $007B538B $007B6722 $008D8955 $008CAFE9 $0040F0E2 $00594A7A $0040F0E2 $004D853E $004DA5B9 $008D8822 $008DB5D6 $008E9007 $0040F0E2 $0040F0E2 $005D71CF $004E283A 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted October 13, 2020 Share Posted October 13, 2020 Thanks for the crash report. I've now reproduced the crash and should be able to fix it. In the meantime, you should be able to avoid it by clicking the little "Done" button at the bottom of the palette when you finish adding stuff to the map. This is how you save your work. It looks like your crash is due to closing the atlas without saving your work. Link to comment Share on other sites More sharing options...
KevinPurcell Posted October 14, 2020 Author Share Posted October 14, 2020 I don't believe I was closing it. It seemed to crash before that. But thanks. I will try that. 1 Link to comment Share on other sites More sharing options...
Silas Marrs Posted October 19, 2020 Share Posted October 19, 2020 I was just going off of what the crash log told me. But if you can get a crash without closing the atlas, please post the crash log so I can fix that as well. Link to comment Share on other sites More sharing options...
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