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Dozens of Garbage files created


Cnthetford

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Yesterday when I went to Sync on my iPad from drop box. is started off by saying "Syncing item 1 of 162" (or something to that affect.  I thought that was strange because I sync fairly regularly and would have expected maybe 1 highlights file and one notes file to be synced.  As it started working through the sync, I started seeing lots of files with names like "=ꯨ⊦긨⊦哘⊰꾨⊦꿘⊦ꮸ⊦吸⊰꽈⊦깘⊦꺈⊦꽸⊦".   I went and check the dropbox folders and sure enough, every folder has files with that sort of name (screen shot attached).  My questions are this:

 

1) Why did this happen?

2) Should I be concerned that some of my real files were corrupted?

3) What is the best way to clean up?   Delete from dropbox and then sync all my devices?

 

Windows Version: 13.1.4 (on two PCs)

iOS (iPAD) version: 3.1.0 build 3.0.9.12807

Android version: 2.1.3 (12643)

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  1. I've looked into this before, and I haven't yet been able to reproduce it or figure out why it happens.
  2. I don't think so, but if you do notice any corrupt files, email them to me. Send me a PM if you don't have my email address.
  3. Deleting the files from dropbox should clean it up.

 

I believe the dropbox website has a way to view the version history of a file.  If you can find that for one of these files, perhaps it will say whether it was Accordance that added it, and when?  That might give us more clues.

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Looking at the version history for a few files, they have one version created at a variety of different times and they for the most part seem to be 5-6Mb.   They all just say created by "API App".  I can't find anything to tell me which device created them.   If it would help, I can attempt to download and zip up a few of them or the whole directory and send it through e-mail.  In the papers directory, some of them appear to have bits and pieces of words in the names (I really haven't created more than a handful of papers).  I've attached this screenshot as well.  I'm going to hold off deleting in cast there is anything I can send you that you might find helpful.

 

Well, I don't see a way to do an attachment on the Reply so here is a link..  https://1drv.ms/u/s!AvopDnqd5yHvn45dG9ETjD4i_OAmGA?e=KewPKK

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