Murf Posted April 19, 2011 Share Posted April 19, 2011 I posted this in the IOS forum, but I think it is a problem with Accordance, not IOS. When I go to sync Accordance, either the program crashes on my Mac or iPad/iPhone. I am using the latest versions of both Accordance 9.3.1 and IOS. I get all the way through to the window that allows you to sync. Before anything is loaded into the window, the program crashes. I tried this on an iPad AND an iPhone and it does the same thing, so I assume the problem is in Accordance and not IOS. Anyone have any suggestions? Thanks Link to comment Share on other sites More sharing options...
joegomolski Posted April 19, 2011 Share Posted April 19, 2011 Hi, Accordance is also shutting down on my iPhone. I have already deleted the app for Accordance, and then gone through the lengthy process of reinstalling all my modules. It's a pain. If anyone knows why, I'd love to hear how to fix this. Thanks for listening, Joe Gomolski, Oblate, O.S.B. Link to comment Share on other sites More sharing options...
Mike Garrity Posted April 19, 2011 Share Posted April 19, 2011 Hi Murf, Are you able to send me a crash report through the private message system? If not, then maybe we can setup a screen sharing session. Mike Link to comment Share on other sites More sharing options...
Murf Posted April 19, 2011 Author Share Posted April 19, 2011 Hi Mike: Thanks for responding. I'll try to generate one and send it to you. When I connected my iPad to itunes there is a new software update, so I'm going to update my iPad to the new version and try again, just in case that fixes it. If not, I'll get the crash report and send it along. John Link to comment Share on other sites More sharing options...
Rick Bennett Posted April 19, 2011 Share Posted April 19, 2011 Hi, Accordance is also shutting down on my iPhone. I have already deleted the app for Accordance, and then gone through the lengthy process of reinstalling all my modules. It's a pain. If anyone knows why, I'd love to hear how to fix this. Thanks for listening, Joe Gomolski, Oblate, O.S.B. Joe, is this still happening or did the reinstall fix it? You can also try turning Remove Last Saved Session 'on'. Did you just migrate to a new iOS device? Link to comment Share on other sites More sharing options...
Scott Knapp Posted April 19, 2011 Share Posted April 19, 2011 Hi, Accordance is also shutting down on my iPhone. I have already deleted the app for Accordance, and then gone through the lengthy process of reinstalling all my modules. It's a pain. If anyone knows why, I'd love to hear how to fix this. Thanks for listening, Joe Gomolski, Oblate, O.S.B. Joe, How are you reinstalling all your modules: Easy Install or desktop syncing? Don't forget that if Accordance repeatedly crashes during startup, it is usually helpful to clear the last saved search session. This is done by accessing the Accordance section in the Settings app on your iOS device. Set the switch to remove the last saved search session from Off to On and then try to launch Accordance again. Please let me know what happens. Scott. Link to comment Share on other sites More sharing options...
Murf Posted April 19, 2011 Author Share Posted April 19, 2011 So, how do I send something via Private message system John Link to comment Share on other sites More sharing options...
Scott Knapp Posted April 19, 2011 Share Posted April 19, 2011 So, how do I send something via Private message system John Send the PM to Mike (or myself) and we'll give you further instructions about how to send the files. Scott. Link to comment Share on other sites More sharing options...
Mike Garrity Posted April 19, 2011 Share Posted April 19, 2011 Hi Murf, I sent you a private message that you can reply to. Mike Link to comment Share on other sites More sharing options...
joegomolski Posted April 19, 2011 Share Posted April 19, 2011 Joe, is this still happening or did the reinstall fix it? You can also try turning Remove Last Saved Session 'on'. Did you just migrate to a new iOS device? I did reinstall the accordance app. No go. I did turn on remove last saved session. No go. On the iPhone. Interestingly mine was exchanged by Apple, a week ago. By the way,app is working fine on my iPad 2. So should I do a reinstall for the iPhone? Link to comment Share on other sites More sharing options...
joegomolski Posted April 19, 2011 Share Posted April 19, 2011 Joe, How are you reinstalling all your modules: Easy Install or desktop syncing? Don't forget that if Accordance repeatedly crashes during startup, it is usually helpful to clear the last saved search session. This is done by accessing the Accordance section in the Settings app on your iOS device. Set the switch to remove the last saved search session from Off to On and then try to launch Accordance again. Please let me know what happens. Scott. I assumed the app and modules should be reinstalled using easy install. Is that right? Link to comment Share on other sites More sharing options...
Scott Knapp Posted April 19, 2011 Share Posted April 19, 2011 I assumed the app and modules should be reinstalled using easy install. Is that right? If you are an Accordance for Mac user running 9.3 then you could also use syncing with the desktop to reinstall your content into Accordance for iOS 1.2. But first you have to get Accordance for iOS running. So at this point your issue is that Accordance for iOS will not start up without crashing? And only on your iPhone, correct? Scott. Link to comment Share on other sites More sharing options...
joegomolski Posted April 21, 2011 Share Posted April 21, 2011 If you are an Accordance for Mac user running 9.3 then you could also use syncing with the desktop to reinstall your content into Accordance for iOS 1.2. But first you have to get Accordance for iOS running. So at this point your issue is that Accordance for iOS will not start up without crashing? And only on your iPhone, correct? Scott. I reinstalled on my iPhone, and so far so good. So apprarnetly the gensis of the problem was the replacement iPhone. Thanks for everyone's help on this! Link to comment Share on other sites More sharing options...
Scott Knapp Posted April 21, 2011 Share Posted April 21, 2011 I reinstalled on my iPhone, and so far so good. So apprarnetly the gensis of the problem was the replacement iPhone. Thanks for everyone's help on this! Glad to hear you are back up and running. Scott Link to comment Share on other sites More sharing options...
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