Easy Install timeout

[Lance]

Hi,

 

For a few weeks now EasyInstall has been trying to download a couple of updates, notably Atlas at 480MB. Every time it tries for several minutes before returning an error about no internet connection. I take it this means it's timing out.

 

Is there a solution? Thanks.

[Joel Brown]

During the download, do you see the progress bar moving, and progressing? If so, does it always stop at the same place? Does it resume if you try again right afterwards? Finally, what version of Accordance are you running (your sig says 9.3.2)?

[Lance]

Thanks Joel. My sig was out of date as usual Now fixed ...

 

I think it does always get to the same point in the worm display. I've never caught it in the act of stopping the download, so don't know what it would look like immediately after. But it always look the same when I find it later.

 

Here are two screenshots for during and after:

[Helen Brown]

Lance: Happy Independence Day!

 

For various reasons this is going to be a difficult week to find time to help you, but we really want to screenshare and see what we can do. Please email me your Skype or iChat contact info, email, and some times when you might be available, and I will try to get help for you ASAP.

[Helen Brown]

Lance was able to complete the download by restarting Accordance after a timeout or if the download seemed stuck. The download resumed until the file was complete. This works as long as you do not restart the Mac itself, which does wipe the temporary files so then you are starting over each time.