metaphrasis Posted February 14, 2012 Share Posted February 14, 2012 When I run Accordance lately on my old iMac running Leopard, I get a list of modules - and Accordance itself - that are available for upgrade. However, when I click Download after a few seconds I get the message "Internet connection timed out - process cancelled," and I can't install any upgrades. I'm posting this here so as to not overburden the hard-working folks at technical support. Any help is appreciated. Right now this problem doesn't affect in any way my work with Accordance, but I worry about it becoming a bigger problem down the road. Is it because my OS is so old? Link to comment Share on other sites More sharing options...
Helen Brown Posted February 14, 2012 Share Posted February 14, 2012 I think you need to upgrade to version 9 for $49 as most download problems have been solved in the upgrade, and you get new features and new free modules as well! Link to comment Share on other sites More sharing options...
metaphrasis Posted February 16, 2012 Author Share Posted February 16, 2012 Actually the current version on my iMac is 9.3.3. The upgrade (the one I am unable to download) is to 9.5.3. Link to comment Share on other sites More sharing options...
Helen Brown Posted February 16, 2012 Share Posted February 16, 2012 You can download the new installer here, and there is no charge for that upgrade. Link to comment Share on other sites More sharing options...
metaphrasis Posted February 27, 2012 Author Share Posted February 27, 2012 Yes! The new installer did the trick. Thank you for your help! Link to comment Share on other sites More sharing options...
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