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Easy install crash

Crash Easy install

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#1 Mark Nigro

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Posted 16 May 2012 - 12:42 PM

Lately when I run easy install to add a module in iOS, it crashes either during or at the end of the download as soon as it starts repopulating the "available modules" page. It didn't used to do this, but the last three attempts in a row it has.

Mark Nigro

Dean of Students and Director of Operations

Calvary Chapel Bible College
www.calvarychapelbiblecollege.com
http://uthinkology.wordpress.com

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2016 MacBook Pro / 2.7 GHz Intel Core i5 / 8 GB 1867 MHz DDR3

OSX Sierra 10.2

iPhone 6S


#2 Scott Knapp

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Posted 16 May 2012 - 03:50 PM

Mark:

I would recommend you quit the iOS app completely, then open the iOS Settings app, navigate to the Accordance section, turn the "Clear Downloads Cache" switch on and restart the app. This will hopefully remove any leftover "cruft" that may be causing the issue.

Scott.

#3 Mark Nigro

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Posted 22 May 2012 - 07:24 AM

Hi Scott,

That helped in that after it repopulated the available modules on the Easy Install page, it didn't immediately crash. But when I clicked the "done" button, it closed on me.

Mark Nigro

Dean of Students and Director of Operations

Calvary Chapel Bible College
www.calvarychapelbiblecollege.com
http://uthinkology.wordpress.com

---------------------------------------------------

2016 MacBook Pro / 2.7 GHz Intel Core i5 / 8 GB 1867 MHz DDR3

OSX Sierra 10.2

iPhone 6S


#4 Scott Knapp

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Posted 22 May 2012 - 07:54 AM

It would be helpful to see any crash reports generated so I can investigate further.

Scott

#5 Mark Nigro

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Posted 22 May 2012 - 08:02 AM

How can I get those for you?

Mark Nigro

Dean of Students and Director of Operations

Calvary Chapel Bible College
www.calvarychapelbiblecollege.com
http://uthinkology.wordpress.com

---------------------------------------------------

2016 MacBook Pro / 2.7 GHz Intel Core i5 / 8 GB 1867 MHz DDR3

OSX Sierra 10.2

iPhone 6S


#6 Scott Knapp

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Posted 22 May 2012 - 08:40 AM

How can I get those for you?


http://www.accordanc...?showtopic=5515

#7 Mark Nigro

Mark Nigro

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Posted 22 May 2012 - 01:05 PM

Ok, just sent you the crash report in a PM. Hope that helps. Thanks Scott.

Mark Nigro

Dean of Students and Director of Operations

Calvary Chapel Bible College
www.calvarychapelbiblecollege.com
http://uthinkology.wordpress.com

---------------------------------------------------

2016 MacBook Pro / 2.7 GHz Intel Core i5 / 8 GB 1867 MHz DDR3

OSX Sierra 10.2

iPhone 6S


#8 Scott Knapp

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Posted 22 May 2012 - 02:24 PM

Got it. I'll take a look. Thanks.





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