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Beta testers?


Jonathan C. Borland

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Why not release certain updates in beta versions so that those who wish to can enjoy the new features along with certain instabilities and also help get out the bugs instead of dropping this responsibility on the entire Accordance user base? Put the beta test versions on the website for optional download but do not make it available as a standard update until it's been thoroughly tested. I think the current way of releasing buggy updates runs counter to the Accordance high standards ethos.

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Jonathan:

 

There is a core group of beta testers for Accordance who do their best to test out new versions. However, with any computer program, let alone one as complex as Accordance, one can never test all the conceivable functions, combinations and hardware variables that may produce an unexpected behavior.

 

Something you see with Accordance that is nearly unheard of with other applications is the fast turnaround time for fixing the bugs that are brought to their attention. It is not unusual for bugs to languish across years and several versions of a program in the computer world. Not so with Accordance.

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Still, downloading a "newer" version that turns out to be a regression is not my idea of an update. Here's a thought: divide into "standard" and "beta" updates, i.e., let the 9.6 be the bugless final edition of the numerous 9.5.? "updates." Then I, and others like me, don't have to be experimental lab rats with our Bible software.

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Dear Jonathan: FWIW to you. I have more than a couple of Bible Software programs and, while Accordance does have a bug or two from time to time, I assure you, it is beyond any doubt the very best at releasing stable software and when there are issues, taking care of them and their customers quickly.

I just spent the last 24 hours trying to get another software fixed. I have never spent that much time getting Accordance fixed.

Accordance staff has jumped in to help me when "other" software has failed and left me in a lurch, called me to see what they could do to help me finish using Accordance.

 

Are there times we wish Accordance could do some things better, you bet, and so do they.

I assure you they take your thoughts and ideas to heart.

See about signing up for the Beta Testing stream, the more folks like you test it, hey, the better our lives are.

 

Just wanted you to know, from me, a guy who really hates shoddy craftsmanship , Accordance is in my opinion, the very best at caring about and taking care of the end user.

 

Grace and Peace

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