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CEB Bible Loads in Imac, but not on IPad


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#1 ldosweiler

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Posted 04 March 2013 - 01:19 PM

My CEB version of the Bible will not show up on my Ipad under "purchases". So I cannot even find it to load on the IPad.  It all works great on my Imac desktop.

Any suggestions?



#2 Rick Bennett

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Posted 04 March 2013 - 01:43 PM

You may need to contact sales to find out if it is in your account. 

 

As a workaround you can sync from your Mac to iPad (much faster too). See the Help for details on syncing via WiFi.


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#3 ldosweiler

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Posted 04 March 2013 - 02:10 PM

You may need to contact sales to find out if it is in your account. 

 

As a workaround you can sync from your Mac to iPad (much faster too). See the Help for details on syncing via WiFi.

I already synced, and still nothing. I use the CEB all the time from my Imac.  But never see it on the Ipad.



#4 ldosweiler

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Posted 04 March 2013 - 02:48 PM

Problem solved by Tech Support. Looks like I had two accounts. They are merging the accounts. Not sure how it happened.

Thank you Tech Support!!!!!!!!!!!!!!!!



#5 Bob Deacon

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Posted 04 March 2013 - 02:53 PM

They are the best. Keith has pulled me out of the fire more than once!


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