Oct 8, 2014 Richard Mansfield

Custom Upgrades

With the release of Accordance 11 Collections, we’ve introduced a new Custom Upgrade procedure that makes certain you don’t accidently pay for titles that are already in your Accordance Library when you upgrade.

This post will walk you step-by-step through the Custom Upgrade process. Any of the images can be enlarged by clicking on them.

After going to the Accordance website, first make certain that you are logged in by clicking on the My Account link at the top right corner of the webpage.

Custom Upgrade illustration 1

If you would like to see what you already own, that’s easy enough to do. Once you are signed in, click the link to the store at the top left of the page. Then click your user name at the top right one more time, which will bring you to your account page. On the left side of the resulting screen, click on My Products.

Custom Upgrade illustration 2

So, if you look in the particular example below, this Accordance user has been building an Accordance Library since around version 8. We see codes for Accordance 8.4, Scholar's 8 Standard Level, the Graphics Bundle and a recent purchase of the Tyndale Commentary series.

Custom Upgrade illustration 3-rev

So what if this Accordance user wanted to upgrade to the Accordance 11 Essential Collection? By itself, the Essential Collection costs $499, but that would be too much to pay if the user already owns some of the titles included in the Essential Collection. For instance, the Essential Collection contains the Tyndale Commentary series as well as the Accordance Bible Atlas and other titles in the Graphics Bundle.

To see how much an upgrade would cost, we’ve now added a Custom Upgrade button to our Collections pages.

Custom Upgrade illustration 4-rev

 

Clicking on the Custom Upgrades button shows this user that instead of paying $499, the new custom price will be $353.60.

Custom Upgrade illustration 5-rev

At this point, you may be asking, “How can I know exactly what titles will be added to my Accordance Library if I upgrade my current collection?”

There’s an easy answer to that. Note that there is also a new Click Here link in the text in the screenshot above. Clicking the link will launch a pop-up window that shows a list of titles to be added to this user's Accordance Library when upgrading to the Essentials Collection.

Custom Upgrade illustration 7-rev

You can’t fully tell from the screenshot above, but the list in this example is rather long, and the user would need to scroll much further down to see all the new titles to be added to the upgraded personal Accordance Library. However, note that the Accordance Bible Atlas is not listed above. That's because the Custom Upgrade is taking into account the previously purchased Graphics Bundle. If you were to scroll even further down, you would see that the Tyndale Commentary series is not listed either because this, too, has been a previous purchase.

After adding the Essential Collection to the cart and proceeding to checkout, this user will find potential opportunties for further discounts.

Custom Upgrade illustration 8

Notice that in the section Credit for Recent Purchases, there's a notice that the order may be eligible for an additional discount based upon purchases made in the last 90 days. This will require manual processing, but a slight delay will certainly be worth saving extra money.

This particular user also receives a 10% Full-time Student Discount. If the user had a coupon code, it could be entered on the above screen. At this point, the cost of the upgrade to the Essential Library is down to $318.24, and it may be lower after manual processing. That's much better than the original cost of $499 for the Essential Collection!

The new Custom Upgrade system is designed not only so that you don’t pay too much for upgrades, but also so that you have a better idea of the cost going in. We may manually review your order, so please be patient as this review process is strictly for your benefit so that you are not overcharged.

Since the Custom Upgrade system is new, we are initially only offering it for the Accordance 11 Collections; however, we will soon expand this service to many of our other bundled titles as well.

If you have any questions about the Custom Upgrade process, feel free to ask them in the Comments Section of this post. If you have placed an order and need to check on its status, feel free to call our order number at the top of the screen.

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