Sources of Support
OakTree Software is committed to providing the best possible customer and technical support. If you have a question about an order, or simply need help deciding which packages and modules are right for you, our helpful sales staff is always happy to assist you. If you have a question about installation, have something you're not sure how to do, or even need help putting together that complicated grammatical search, there are a number of ways to get the help you need:
For help with the online ordering system go to Account FAQs, or contact us.
For Technical Support:
For all other matters contact us.
Video Training: Let the experts show you how: consult our library of over 40 weekly Podcasts, and view our extensive set of Training videos.
User Forums: Browse or join the Accordance Forums, a bulletin board where users can ask questions, voice their feedback, and get help and advice from other Accordance users.
Documentation: Consult the extensive written documentation for Accordance. The Help system is accessible from the Help menu within Accordance, and has the latest updated information. Each DVD or CD-ROM will install the User's Guide together with other PDF files, but if you do not have a current disk you can download these files.
The other links in this section offer specialized pages on different topics.
